Quote before we work.
No surprise invoices. We call you with the diagnosis and the cost — separated into safety-critical and preventative — before we touch anything you have not already authorized.
About the shop
Independent. Family-owned. 40 years on Victoria Street.
Rennie Automotive is a 7-person, family-run shop on Victoria Street North in Kitchener. Two generations of licensed Rennies, one rule: friendly and honest service, quality workmanship, and fair pricing.
The story
Started by a tech with one apprentice. Run today by his son.
Kim Rennie opened Rennie Automotive on April 1st, 1986 at the Texaco station on the corner of Highland and Spadina in Kitchener. It was a small operation: Kim, a single apprentice, and a phone.
In 1990, the shop expanded to a second location at 800 Victoria Street North. The reputation that drew customers across town was simple — a licensed technician would actually look at your car, talk you through what was wrong, and fix it for what they said it would cost.
In September 2014, the two locations consolidated at the current 1244 Victoria Street North shop. The bay count went up; the way we work didn't change.
Today the shop is run by Matt Rennie, Kim's son and a licensed technician. Matt's wife Rachel runs the office. Kim is still in the building. Two apprentices and the rest of a seven-person team round out the shop.
How we work
A few rules that have not changed since 1986.
Licensed techs only.
Every car is worked on by a licensed technician. Apprentices are supervised; nothing leaves the bay without a licensed sign-off.
Show, don’t just tell.
If you want to see the worn part on the lift before we replace it, ask. We will walk you to the bay, hand you a flashlight, and explain what you are looking at.
The team
7 people who actually know your car.
Kim, Matt, Rachel, two apprentices, and additional licensed techs. We are deliberately not a chain. The person you talk to on the phone is the person who watches the work happen.
- FounderKim Rennie
Licensed technician. Started the shop in 1986.
- Owner-operatorMatt Rennie
Licensed technician. Second-generation owner-operator.
- OfficeRachel Rennie
Books, billing, fleet purchase orders, and warranty claims.
- Bay teamLicensed technicians + apprentices
Working under Kim and Matt’s supervision in the bays.
Affiliations
Certified by the programs your car is built around.
Car Care Canada
BG Products
TechNet Professional
Virtual Vehicle MD
We are also recommended by Car Help Canada as a repair facility for their clients.
See what we work onTalk to a tech
Drop your car off this week.
Call the shop, leave a note, or use the after-hours drop slot beside the front door. We will reach out before we touch anything you have not already authorized.